Key responsibilities of our Scandinavian Groupage Operator:
- You will be responsible for organising both groupage and full load trailer movements to & from UK – Scandinavia.
- Able to work in a demanding office environment and balance conflicting priorities to keep up with progressive deadlines.
- Negotiating rates with hauliers and arranging collections to meet sailing deadlines.
- Providing competitive quotations in a timely manner.
- Obtaining, checking and preparing documentation to meet customs and insurance requirements and any packing specifications.
- Creation of export and import declarations where appropriate.
- Strong customer focus, with the ability to effectively communicate and approach all situations with a calm and sympathetic manner. Provide customers with accurate updates and deal with any customer queries/ complaints that may arise.
- Maintaining customer and client relationships and ensuring an outstanding level of customer service is maintained at all times.
- Carry out any other reasonable task as may be allocated by line or senior manager.
- At all times ensure compliance to LV HSSQE systems and procedures. Ensure safety of yourself and others around you. Be aware of trade compliance regulations, multilateral trade regimes, dual use requirements, know your customer.
What we are looking for in our Scandinavian Groupage Operator:
- Positive, enthusiastic, dedicated and able to fit into a busy and productive team.
- Previous logistics experience is desirable.
- Proficiency in Microsoft 365 - Excel, Word, Outlook, PowerPoint and internal systems.
- Friendly, positive, and professional attitude.
- Strong organisational skills with great attention to detail.
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
- Proactive and able to handle multiple tasks in a fast-paced environment
Why Join Us?
Competitive Salary & Benefits Package: We offer an attractive salary and benefits package, including:
· Performance bonuses
· 25 days annual leave + Bank holidays + your birthday off if it falls on a working day!
· Access to onsite gym
· Bike2Work Scheme
· Electric Car Salary Sacrifice Scheme
· Healthcare Plan
· Life assurance cover
· Wellbeing Package including discounted gym memberships, mental health support, GP anytime service.
· Occupational Sick pay
We welcome applicants from all backgrounds and experiences. If you require any adjustments during the recruitment process, please let us know and we will support you. We are committed to creating an inclusive environment where everyone feels valued and respected.
Please note, only successful candidates will be contacted.
We reserve the right to close this vacancy early should we receive sufficient applications.