Key responsibilities of our Scandinavian Groupage Operator:
- Able to work in a demanding office environment and balance conflicting priorities to keep up with progressive deadlines.
- Understanding and Coordinating groupage loads to maximise revenue and reduce costs
- Negotiating rates with hauliers and arranging collections to meet sailing deadlines.
- Providing competitive quotations in a timely manner.
- Obtaining, checking and preparing documentation to meet customs and insurance requirements and any packing specifications.
- Creation of export and import declarations where appropriate.
- Strong customer focus, with the ability to effectively communicate and approach all situations with a calm and sympathetic manner. Provide customers with accurate updates and deal with any customer queries/ complaints that may arise.
- Maintaining customer and client relationships and ensuring an outstanding level of customer service is maintained at all times.
- Carry out any other reasonable task as may be allocated by line or senior manager.
- At all times ensure compliance to LV HSSQE systems and procedures. Ensure safety of yourself and others around you. Be aware of trade compliance regulations, multilateral trade regimes, dual use requirements, know your customer.
What we are looking for in our Scandinavian Groupage Operator:
- Good geographical knowledge.
- Decision making ability.
- Ability to balance conflicting priorities.
- Ability to work in a pressurised environment.
- IT literate.
- Excellent organisation and planning skills.
- Be articulate and have a meticulous attention to detail.
- Influencing and negotiating skills.
- Strong written and oral communication.
- Excellent customer service skills.
- Possess a strong team working ethic.
- Have the tenacity to succeed and the ability to grow in the role.
Why Join Us?
Competitive Salary & Benefits Package: We offer an attractive salary and benefits package, including:
· Performance bonuses
· 25 days annual leave + Bank holidays + your birthday off if it falls on a working day!
· Bike2Work Scheme
· Electric Car Salary Sacrifice Scheme
· Healthcare Plan
· Wellbeing Package including discounted gym memberships, mental health support, GP anytime service.
· Occupational Sick pay
Career Development Opportunities: With our commitment to training and development, you will have the chance to grow professionally and take on new challenges.
Dynamic Work Environment: Join a team of passionate professionals in an environment that fosters creativity, innovation, and collaboration.
Impact: Play a crucial role in the success of our operations and the satisfaction of our clients, making a real difference in the logistics landscape.