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Frequently Asked Questions

1. What exactly does LV Logistics do?

LV Logistics is a global logistics service provider with more than 35 offices. Under the name Royal Dutch LV Logistics, we offer complete logistics solutions, including transport, warehousing, freight forwarding and project logistics. Click here for a complete overview of our services.

2. What sectors does LV Logistics serve?

We serve various sectors, including the oil and gas, construction, high-tech, automotive, pharmaceutical and retail industries. You can find more information here.

3. What makes LV Logistics unique from other logistics service providers?

Our strength lies in tailor-made solutions, global coverage and extensive experience in project logistics. We also distinguish ourselves through a strongly customer-oriented approach, supported by innovative IT solutions and digital supply chain optimisation.

4. What exactly does project logistics entail?

Project logistics involves managing complex logistics operations for large projects, such as delivery of materials and machines to remote or difficult-to-reach locations, including customs clearance and multimodal transport. Click here for an overview of successful projects worldwide.

5. Does LV Logistics have its own transport equipment?

Yes, we have our own fleet of trucks and specialised transport means and also work with strategic partners worldwide to always offer the best solution.

6. Does LV Logistics offer warehousing capabilities?

Yes, we offer state-of-the-art warehousing solutions, including stock management, order picking and distribution, with real-time stock monitoring and secure storage facilities.

7. What are the benefits of LV Logistics' warehousing services?

Our warehouses are strategically located and equipped with modern technologies, such as advanced WMS systems, temperature-controlled storage and 24/7 security.

8. How can LV Logistics help with supply chain management?

We optimise the entire supply chain through efficient transport solutions, warehouse management and IT-driven analytics, leveraging data for better decision-making and cost savings.

9. Which incoterms does LV Logistics support?

We work with all common Incoterms, including EXW, FOB, CIF and DDP, depending on our customers' needs and requirements.

10. Can LV Logistics help with customs formalities?

Yes, we offer comprehensive customs clearance and compliance services, including customs clearance, licensing and compliance with international regulations, to ensure smooth cross-border logistics. Click here for more information about our services.

11. Does LV Logistics provide global transportation solutions?

Yes, we provide transportation via road, air, sea and rail worldwide, with multimodal transport options for maximum efficiency.

12. How does LV Logistics handle urgent shipments?

We offer express services, including same-day and next-day delivery, as well as charter flights and dedicated express solutions for very urgent deliveries.

13. What sustainability initiatives does LV Logistics have in place?

We are committed to CO2 reduction, sustainable fuels and more efficient transport methods, such as electric trucks, solar panels on warehouses and further digitalisation of processes to reduce our carbon footprint. Click here for more information abour our sustainabiliy strategy and initiatives.

14. How does LV Logistics ensure safe transports?

We have strict safety protocols, insurance options and real-time tracking to ensure maximum safety. Our drivers and partners are regularly trained on safety and compliance requirements.

15. Does LV Logistics offer real-time tracking?

Yes, our advanced track & trace systems give customers full transparency on their shipments, with live updates and detailed reports.

16. Can LV Logistics help with the transportation of dangerous goods?

Yes, we have specialised knowledge and certifications to transport dangerous goods (ADR, IMO, IATA) safely and in compliance with regulations. For more information on this subject, click here.

17. What IT solutions does LV Logistics offer?

We offer advanced transport management systems (TMS), warehouse management systems (WMS), digital supply chain solutions and integrations with customer systems for more efficient logistics.

18. Does LV Logistics work in the Cloud?

Yes, we do. We even have SOLV, our unique Cloud logistics platform, driving all aspects of LV’s operations to take care of your goods and cargo. You can read more about SOLV here.

19. How does LV Logistics support e-commerce businesses?

We offer fulfilment services, including inventory management, order processing and fast global shipping, with flexible storage and distribution options.

20. What are the payment options at LV Logistics?

We offer flexible payment options, including credit facilities for regular customers and direct payment for occasional shipments. Please contact us for specific payment arrangements.

21. What multimodal transport solutions does LV Logistics offer?

We offer integrated multimodal transport options, including combinations of road, rail, air and sea freight to achieve the most efficient and cost-effective solutions.

22. Can LV Logistics offer reverse logistics support?

Yes, we offer comprehensive reverse logistics solutions, including return management, refurbishing, recycling and repackaging of products.

23. Does LV Logistics offer Value-Added Services (VAS)?

Yes, we offer various additional logistics services, including labelling, assembly, quality control and repackaging services.

24. What is the role of digitalisation within LV Logistics?

We use innovative digital solutions to optimise logistics processes, including AI-driven analytics, automation in warehouse management and blockchain technology for improved transparency.

25. Can LV Logistics support logistics consultancy?

Yes, in addition to operational services, we offer strategic logistics consultancy, including network optimisation, cost reduction and supply chain strategies.

26. LV Logistics is officially royal, what does it mean?

We received the royal status in late 2021, signifying our recognition as a distinguished and reliable partner in the logistics industry. This honor reflects our company's commitment to excellence, sustainability and our significant contributions to the Dutch economy.

27. What job opportunities does LV Logistics offer?

We offer diverse career opportunities in a dynamic, international environment. From apprenticeships to management roles, employees benefit from professional growth, a supportive work culture, and global exposure. Please check out our jobs section here.

28. What does LV Logistics do about sponsorship and how can I apply?

LV Logistics has been a co-sponsor and logistics partner of professional cycling team Team Picnic PostNL for several years. In addition, there are several sponsorship initiatives at regional level. For more information visit our sponsorship section.

29. What are LV Logistics' mission, vision and core values?

Our core values are: Familial values, Integrity, Accountability and Excellence. Our complete company's mission and vision can be read here.

30. How can I contact LV Logistics?

You can reach us 24/7 via our website. Please check the contact buttons below. You can also contact every LV branch directly via this link. Our experts are ready to solve your logistics challenges. Remember, your challenge is our business!

Contact us Contact your local LV office Request a quotation